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Team Lead - Medical Assistant

Assist in coordinating Medical Assistant service delivery within an opioid treatment program by supporting medical providers, nurses and the clinical team in clinical and administrative capacities. This role provides direct intervention with and support to clients, and role modeling high quality care for staff.

Responsibilities:

• Assist and monitor in Medical Assistant team operations including coordinating staff schedules, care coordination, consultation
• Provide administrative and clinical supervision to Medical Assistants
• Recruit staff (regular positions and substitutes), support with hiring and create on-the-job training
• Provide direct crisis support and teach and model effective crisis management to staff
• Prepare patients for office and/or telehealth visits
• Obtain vital signs & verify medication lists
• Communicate medical/health information between patients and medical providers
• Manage lab results
• Maintains departmental records

Requirements:

• High School Diploma or equivalent
• Three years of relevant work experience
• Medical Assistant Certification preferred

Structure:

• Full time (37.5 hrs), Scheduled hours between 6am-2pm
• Non-Union
• Starting at $28
• We offer a competitive salary commensurate to experience

Benefits:

• Accrue 36 days of combined time off per year for full-time employees (and increasing with years of service); pro-rated for positions 16 hours or more
• Comprehensive BCBS Medical with 80% agency-paid premium support for individuals, couples, and families (pro-rated for part time). This Point of Service Plan features no deductible.
• Two Dental options through Delta Dental
• Vision Insurance
• Employer 401(k) contributions
• Employer Paid Life, AD&D, Short Term and Long Term Disability insurance
• Medical & Childcare Flexible Spending Account
• Childcare Stipend
• Employee Assistance Program
• Employee referral program with financial payment
• Discounted online undergraduate/graduate courses through Champlain College truED
• Award-winning workplace wellness program including physical fitness groups for staff, financial wellness incentives, and ongoing workplace wellness advocacy and education
• Voluntary benefits from local/international businesses: discounted gym memberships, mobile phone service, ski/snowboard passes, auto/home insurance, and more!
• Employee referral and sign on bonus is subject to Howard Center policy, for both internal and external applicants.

Our Values: Clients are at the heart of our decision making. We are committed to individual and collective well-being and success. We are responsible stewards of the resources entrusted to us. We are steadfast in our practice and pursuit of excellence.

Howard Center is proud to be an Equal Opportunity Employer. The agency's culture and service delivery is strengthened by the diversity of its workforce. Minorities, people of color, LGBTQIA+ and persons with disabilities are encouraged to apply. EOE/TTY. Visit "About Us" to review Howard Center's EOE policy.