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Operations Director - Chittenden Clinic

Oversee the daily operations of Howard Center's opioid treatment program, ensuring the highest standards of service delivery and compliance with regulatory and accreditation requirements. Responsibilities include operational and administrative functions, policy and procedure development, and contingency systems planning. Successful candidates have a firm understanding of the clinical work and Vermont substance use and mental health system of care to effectively support the needs of clients, staff, and programs in our system of care.

Responsibilities:

• Lead program operational functions, including hiring, scheduling, contract or compliance, outcomes, budget, policy, or program initiatives.
• Lead the preparation, submission, and maintenance of accreditation and certification requirements, including CARF, NCQA, DSU, and DEA.
• Provide oversight of quality assurance programs to monitor and improve program performance while ensuring compliance with federal, state, and local regulations, including those related to controlled substances.
• Program and team development
• Provide program and clinical supervision
• Provide community-based trainings and maintains partnership liaison relations
• Attend agency and community forums and committees
• Participate in appropriate state and agency leadership teams.

Requirements

• Master's degree or higher, in a mental health discipline
• Vermont clinical licensure in good standing preferred
• Driver's license and use of a personal vehicle
• Two years combination of mental health and/or substance use direct experience
• Two years supervisory and management experience
• A strong understanding of Vermont's substance use and mental health system of care and determining appropriate level of care

Structure:

• Full-time 
• Exempt
• Starting at $77,295
• We offer a competitive salary commensurate to experience

Benefits:

• Accrue 36 days of combined time off per year for full-time employees (and increasing with years of service); pro-rated for positions 16 hours or more
• Comprehensive BCBS Medical with 80% agency-paid premium support for individuals, couples, and families (pro-rated for part time). This Point of Service Plan features no deductible.
• Two Dental options through Delta Dental
• Vision Insurance
• Employer 401(k) contributions
• Employer Paid Life, AD&D, Short Term and Long Term Disability insurance
• Medical & Childcare Flexible Spending Account
• Childcare Stipend
• Employee Assistance Program
• Employee referral program with financial payment
• Discounted online undergraduate/graduate courses through Champlain College truED
• Award-winning workplace wellness program including physical fitness groups for staff, financial wellness incentives, and ongoing workplace wellness advocacy and education
• Voluntary benefits from local/international businesses: discounted gym memberships, mobile phone service, ski/snowboard passes, auto/home insurance, and more!
• Employee referral and sign on bonus is subject to Howard Center policy, for both internal and external applicants.

Our Values: Clients are at the heart of our decision making. We are committed to individual and collective well-being and success. We are responsible stewards of the resources entrusted to us. We are steadfast in our practice and pursuit of excellence.

Howard Center is proud to be an Equal Opportunity Employer. The agency's culture and service delivery is strengthened by the diversity of its workforce. Minorities, people of color, LGBTQIA+ and persons with disabilities are encouraged to apply. EOE/TTY. Visit "About Us" to review Howard Center's EOE policy.