Intake Navigator

We value the many contributions of our staff, and we recognize that every person, every job, contributes to the well-being of the children, adults, and families we serve. I hope you will consider joining one of our many teams to make a difference in the lives of so many of our neighbors and community members."

-Bob Bick, Chief Executive Officer

Intake Navigator:

Provide case management and service coordination to clients, regardless of diagnosis. Explore services throughout Chittenden County, coordinating with multiple stakeholders both in and outside of Howard Center to best meet client needs.


  • Establish professional relationships with clients and families assigned to caseload:
  • Provides case management to children, youth, and adults with a variety of diagnoses
  • Provides follow up care and phone check-ins
  • Provides brief treatment (crisis stabilization, supportive counseling, skill building)
  • Transport clients in personal vehicle in the community when appropriate
  • Determination of appropriate services/referrals according to client needs


  • One year of experience working in Human Services, particularly in mental health, substance use, or developmental disability field
  • Knowledge of community resources, public benefits, diverse populations, crisis intervention/de-escalation, and/or lived experience 
  • Driver's license and use of a personal vehicle


  • Full time position
  • Benefit eligible position 
  • Union eligible position 
  • Annual salary of $37,401.00
  • We offer a competitive salary commensurate to experience  


• Generous time off starting at 36 days of combined time off per year for full-time employees (and increasing with years of service); pro-rated for positions 16 hours or more
• Comprehensive BCBS Medical with 80% agency-paid premium support for individuals, couples, and families (pro-rated for part time). This Point of Service Plan features no deductible.
• Two Dental options through Delta Dental
• Vision Insurance
• Employer 401(k) contributions
• Employer Paid Life, AD&D, Short Term and Long Term insurance
• Medical & Childcare Flexible Spending Account
• Childcare Stipend
• Employee Assistance Program
• Employee referral program with financial payment
• Discounted online undergraduate/graduate courses through Champlain College truED
• Award-winning workplace wellness program including physical fitness groups for staff, financial wellness incentives, and ongoing workplace wellness advocacy and education
• Voluntary benefits from local/international businesses: discounted gym memberships, mobile phone service, ski/snowboard passes, auto/home insurance, and more!

Our Values: Clients are at the heart of our decision making. We are committed to individual and collective well-being and success. We are responsible stewards of the resources entrusted to us. We are steadfast in our practice and pursuit of excellence. 

Howard Center is proud to be an Equal Opportunity Employer. The agency's culture and service delivery is strengthened by the diversity of its workforce.  Minorities, people of color and persons with disabilities are encouraged to apply.  EOE/TTY. Visit "About Us" to review Howard Center's EOE policy.