Intake Navigator - Access & Intake

Intake Navigator:

Seeking an organized and independent thinker who takes initiative to meet client needs. In this position you will be a part of an enthusiastic team that will work to get services and provide support to clients while providing the best customer service. Grow your knowledge of services in the Chittenden County area and best practices as you are trained to work across all client populations regardless of age or diagnosis.

Responsibilities:

  • Establish professional relationships with clients and families assigned to caseload
  • Provides case management to children, youth, and adults with a variety of diagnoses
  • Meet with clients in homes, community, office, and by phone and telehealth
  • Provides follow up care and phone check-ins
  • Provides brief treatment (crisis stabilization, supportive counseling, skill building)
  • Determination of appropriate services/referrals according to client needs
  • Complete applications for community resources and public benefits
  • Work closely with our Cultural Liaison Team
  • Coordinate and participate in team meetings with schools, medical, and community providers

Requirements:

  • One year of experience working in Human Services, particularly in mental health, Social Work, Psychology, substance use, or developmental disability field
  • Knowledge of community resources, public benefits, diverse populations, crisis intervention/de-escalation, and/or lived experience
  • Driver's license and use of a personal vehicle

Structure:

  • Full time
  • Hybrid in-person and remote (after 6 months of in-office training)
  • AFSCME Union
  • Starting at $22.30/ hour
  • We offer a competitive salary commensurate to experience

Benefits:

  • Generous time off starting at 36 days of combined time off per year for full-time employees (and increasing with years of service); pro-rated for positions 16 hours or more
  • Comprehensive BCBS Medical with 80% agency-paid premium support for individuals, couples, and families (pro-rated for part time). This Point of Service Plan features no deductible.
  • Two Dental options through Delta Dental
  • Vision Insurance
  • Employer 401(k) contributions
  • Employer Paid Life, AD&D, Short Term and Long Term insurance
  • Medical & Childcare Flexible Spending Account
  • Childcare Stipend
  • Employee Assistance Program
  • Employee referral program with financial payment
  • Discounted online undergraduate/graduate courses through Champlain College truED
  • Award-winning workplace wellness program including physical fitness groups for staff, financial wellness incentives, and ongoing workplace wellness advocacy and education
  • Voluntary benefits from local/international businesses: discounted gym memberships, mobile phone service, ski/snowboard passes, auto/home insurance, and more!
  • Employee referral and sign on bonus is subject to Howard Center policy

Our Values: Clients are at the heart of our decision making. We are committed to individual and collective well-being and success. We are responsible stewards of the resources entrusted to us. We are steadfast in our practice and pursuit of excellence.

Howard Center is proud to be an Equal Opportunity Employer. The agency's culture and service delivery is strengthened by the diversity of its workforce. Minorities, people of color and persons with disabilities are encouraged to apply. EOE/TTY. Visit "About Us" to review Howard Center's EOE policy.