Benefits Counselor

Educate and advise staff, clients and their family members concerning benefits related to Social Security, Economic Services and Subsidized Housing programs. Diverse knowledge of State and Federally funded benefits, program rules, and disability issues.

The Careers Connections/Community Support Program serves adults with mental health conditions. 


  • Develop effective benefit profiles that assure best financial outcomes, providing direct explanation and education to all parties
  • Perform financial accounting comparisons with and without earned income considering all benefits received by the individual and their household
  • Facilitate interaction with State, Federal and community agency employees to collaborate client benefits
  • Assist clients with budgeting, retirement planning, understanding their SSA Benefits Planning Query, and navigating their online SSA account and assistance with overpayment appeals


  • Two years of work experience at a professional level working with people with disabilities
  • Extensive knowledge of Social Security policy as referenced through the Federal Register and through the SSA's Policy Operations Manual
  • Experience in advising, counseling, research in the areas of public benefits and/or finances/budgeting
  • Required to complete upon hire - Virginia Commonwealth University - Certified Work Incentive Counselor (This gives individual the ability to access SSA resources and consultation services) AND Intentional Peer Support or NAMI Family class


  • Full-time position (37.5 hours/week)
  • Non-exempt position
  • $18.00 hourly rate 
  • We offer a competitive salary commensurate to experience  


  • 36 paid days off
  • 401k with up to 8% employer contribution
  • Excellent Health Insurance
  • Life Insurance
  • Dental
  • Vision
  • Disability Insurance
  • Childcare stipend

Howard Center is proud to be an Equal Opportunity Employer.  The agency's culture and service delivery is strengthened by the diversity of its workforce.  Minorities, people of color and persons with disabilities are encouraged to apply.  EOE/TTY. Visit "About Us" to review Howard Center's EOE policy.