Acute Residential Counselor Adult-ASSIST/Act1/Bridge Floater

"We value the many contributions of our staff, and we recognize that every person, every job, contributes to the well-being of the children, adults, and families we serve. I hope you will consider joining one of our many teams to make a difference in the lives of so many of our neighbors and community members."

-Bob Bick, Chief Executive Officer

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Acute Residential Counselor Adult - ASSIST/Act 1/Bridge Floater:

Provide services to clients in psychiatric and/or alcohol/substance abuse crisis in short term residential programs. Tasks include providing supportive counseling, assessing level of risk, mental status and/or substance-related withdrawal symptoms, and supporting clients in their process of stabilization from acute crisis. The position will work across crisis stabilization programs, including ACT1 (public inebriate program), BRIDGE (detox), and ASSIST (mental health crisis) with potential to expand to other programs if needed. This position is a float or flexible position to be scheduled for day, evening and overnight shifts with 2 consecutive days off, and some weekend commitment.


  • Complete admissions and discharge protocols, including completing comprehensive intake assessment, safety planning, and developing individualized treatment plans for short-term treatment.
  • Provide supportive counseling throughout the stabilization process through individual and group interventions. Work with clients to develop coping strategies, explore motivation towards greater stability, and improve problem solving skills.
  • Administer medication consistent with medication delegation training which includes monitoring, administering and documenting client medications.
  • Follow detoxification protocols (CIWA, CINA, Vital Signs), and supervise intoxicated individuals until sober (determined by BAC).
  • Case coordination which includes communicating with providers and support systems, working with clients to make a comprehensive aftercare plan and making referrals when appropriate.
  • Maintain clinical records in order to ensure that all regulatory and program requirements are met. Complete insurance authorizations as needed.
  • Maintain program facilities, including vacuuming, helping with laundry, making dinner, preparing client rooms with the goal of providing a clean, well-cared for and home-like environment.


  • One year of experience in the social service field
  • Valid driver's License and use of a personal vehicle
  • Ability to work after hours, holidays, and overnight shifts, flexibility in willingness to cover urgent/emergency coverage shifts and call-outs


  • Full-time (40 hours)
  • Non-exempt
  • Union
  • Starting at $20.54 an hour
  • We offer a competitive salary commensurate to experience
  • Generous time off starting at 36 days of combined time off per year for full-time employees (and increasing with years of service); pro-rated for positions 16 hours or more
  • Comprehensive BCBS Medical with 80% agency-paid premium support for individuals, couples, and families (pro-rated for part time). This Point of Service Plan features no deductible.
  • Two Dental options through Delta Dental
  • Vision Insurance
  • Employer 401(k) contributions 
  • Employer Paid Life, AD&D, Short Term and Long Term insurance
  • Medical & Childcare Flexible Spending Account
  • Childcare Stipend
  • Employee Assistance Program
  • Employee referral program with financial payment
  • Discounted online undergraduate/graduate courses through Champlain College truED
  • Award-winning workplace wellness program including physical fitness groups for staff, financial wellness incentives, and ongoing workplace wellness advocacy and education
  • Voluntary benefits from local/international businesses: discounted gym memberships, mobile phone service, ski/snowboard passes, auto/home insurance, and more!
  • Employee referral and sign on bonus is subject to Howard Center policy

Our Values: Clients are at the heart of our decision making. We are committed to individual and collective well-being and success. We are responsible stewards of the resources entrusted to us. We are steadfast in our practice and pursuit of excellence. 

Howard Center is proud to be an Equal Opportunity Employer. The agency's culture and service delivery is strengthened by the diversity of its workforce.  Minorities, people of color and persons with disabilities are encouraged to apply.  EOE/TTY. Visit "About Us" to review Howard Center's EOE policy.