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Director of Crisis Services

The Director of Crisis Services provides visionary senior leadership, innovative services, and compassionate care to those we serve. They also provide daily and strategic oversight of Howard Center’s continuum of crisis and outreach programs. The Crisis Services Director enhances the work of the agency by implementing best practices, fostering a culture of continuous improvement, and providing training and support to staff, ensuring that all crisis intervention services meet the highest standards of quality and effectiveness.

Responsibilities:

• Embraces a mission-driven organization that values community connection, outreach, and staff wellness.
• Supervises and leads a talented multi-disciplinary team of clinicians, peers, care managers and support staff who provide timely and effective crisis intervention
• Promotes values of respect, inclusion, diversity and the de-stigmatization of mental health and substance use disorders
• Maintains public relations, maintaining updated outreach and marketing materials
• Upholds a culture of quality assurance and process improvement in crisis work ensuring regular data collection, defining outcome measurements, and internal and external reporting
• Represents the agency at state meetings and various venues, actively engaging in agency, local and statewide forums on a range of mental health issues as well as participating in legislative and grant activities and training opportunities related to crisis services

Requirements:

• Master’s degree in a related field
• Five years’ experience in related field
• Three years of supervisory and management experience
• Clinical Licensure required; Vermont license eligible
• Ability to supervise others toward licensure preferred
• QMHP credential required within 6 months of hire
• Valid driver’s license and use of a personal vehicle

Structure:

• Full time (37.5 hours)
• Exempt
• We offer a competitive salary commensurate to experience

Benefits:

• Generous time off starting at 36 days of combined time off per year for full-time employees (and increasing with years of service); pro-rated for positions 16 hours or more
• Comprehensive BCBS Medical with 80% agency-paid premium support for individuals, couples, and families (pro-rated for part time). This Point of Service Plan features no deductible.
• Two Dental options through Delta Dental
• Vision Insurance
• Employer 401(k) contributions
• Employer Paid Life, AD&D, Short Term and Long Term Disability insurance
• Medical & Childcare Flexible Spending Account
• Childcare Stipend
• Employee Assistance Program
• Employee referral program with financial payment
• Discounted online undergraduate/graduate courses through Champlain College truED
• Award-winning workplace wellness program including physical fitness groups for staff, financial wellness incentives, and ongoing workplace wellness advocacy and education
• Voluntary benefits from local/international businesses: discounted gym memberships, mobile phone service, ski/snowboard passes, auto/home insurance, and more!
• Employee referral and sign on bonus is subject to Howard Center policy.

Our Values: Clients are at the heart of our decision making. We are committed to individual and collective well-being and success. We are responsible stewards of the resources entrusted to us. We are steadfast in our practice and pursuit of excellence.

Howard Center is proud to be an Equal Opportunity Employer. The agency's culture and service delivery is strengthened by the diversity of its workforce. Minorities, people of color, LGBTQIA and persons with disabilities are encouraged to apply. EOE/TTY. Visit "About Us" to review Howard Center's EOE policy.